Forum Discussion
Unusable Virtual MasterCard
Hi, T-Mobile Community; I am frustrated beyond imagination and this is my last stop before heading towards the Better Business Bureau. I am unable to get any answers and at this point in time, I'm o...
After finally getting to someone who knew what to do, I was directed on how to transfer the digital MasterCard amount to my bank account. The process has been started and takes up to 3 business days to process. If it works, I am OK with the solution. You need to call 888-390-6867 for the right department at TMO.
I received multiple virtual debit cards over the years with Tmobile and my usual MO was to purchase Amazon gift cards and that has always worked. However on my last one for a home internet line I did the same thing, but when I logged back in to check my balance, I noticed an option to transfer funds to my bank account using ACH. It's there, but I don't know how it works. I wish I would have tried it and would like to know if anyone has and how it went.
