Forum Discussion

xelprep's avatar
xelprep
Roaming Rookie
Hace 2 años

Update Address

I'm trying to update my billing/e911/usage address and every time I try to save it I get a banner indicating it couldn't be saved and that I should try again. Is there an outage or something?

  • Thanks for the tip. Still no luck. I'm going to reach out on Twitter.

  • xelprep's avatar
    xelprep
    Roaming Rookie

    Thanks for the tip. Still no luck. I'm going to reach out on Twitter.

  • gramps28's avatar
    gramps28
    Router Royalty

    Try a different browser, I use Firefox with no issue.

  • xelprep's avatar
    xelprep
    Roaming Rookie

    Well, that was false. It seemed to go through but upon verification nothing is correct. How can I make sure all my addresses are correct?

  • xelprep's avatar
    xelprep
    Roaming Rookie

    Ah, I started updating the addresses individually and it seems only the usage address is the one causing trouble. I was able to update billing and e911 for all lines successfully.