Forum Discussion
Usage Data Disparity
So last month I got a text stating I used 1.6gb of my data and if I go over 2gb that I would not receive my kickback. So I stopped using mobile data and made sure I stayed under 2gb. My Galaxy S20 sh...
This is a user to user forum with some Tmobile moderation.
Your best bet is to contact Tmobile on one of their social media accounts using messenger.
The 2 people I mentioned in my earlier post turned off 5G and their data usage is now tracking correctly. I believe TMobile is double counting data usage when both 4G and 5G signals are available. Of course only those of us with kickback or limited plans would care.
