Forum Discussion
USAGE DETAILS NOT UPDATED
My usage nor Digits has updated since my last cycle Jan 28th 2023. I called and was told they were working on some technical issues and to check it in a few days. A week later and it still is not u...
The day that we have all been waiting for has finally arrived. I am so excited to announce that this is now officially resolved and usage details should be loading without error. It wouldn't hurt to log out of the account and clear browsing history if you haven't already. I am doing a happy dance right now because I was also affected by the outage and I just loaded my detailed usage and saw call, message, and data logs for all of my lines up to about 2 hours ago!!
@adame2107 It's been since the 10th for me. It's ridiculous for them to change it to work like that any way, if that's what they're claiming. What if someone needs the info right away, for whatever reason. U now have to wait a little over a month ? I was going to just wait till after the 10th of next month to recheck, but you're saying it's been 2 weeks and still nothing ?
