Forum Discussion
USAGE DETAILS NOT UPDATED
My usage nor Digits has updated since my last cycle Jan 28th 2023. I called and was told they were working on some technical issues and to check it in a few days. A week later and it still is not u...
The day that we have all been waiting for has finally arrived. I am so excited to announce that this is now officially resolved and usage details should be loading without error. It wouldn't hurt to log out of the account and clear browsing history if you haven't already. I am doing a happy dance right now because I was also affected by the outage and I just loaded my detailed usage and saw call, message, and data logs for all of my lines up to about 2 hours ago!!
I think it's crazy that the answer for some has been, this is affecting a small few of our accounts. No it seems to be everyone. This is such a small thing to request be accurate. We aren't asking for something new we are asking for a service we've always had. It shouldn't be a big request. Seems they shouldn't had tried to cut this service out because it's caused big issues. It seems that now that they tried to end the real time update they can't get it back. Pathetic.
