Forum Discussion
Usage Overview loads endlessly
When I click on "Usage" the Usage Overview begins to load but never stops. This happens on all my devices. Is the T Mobile site having issues?
Thank you everyone for chiming in and sharing your experience. This is impacting a small amount of users but our app and web team are already on it and working on a permanent fix. In the meantime, it's recommended to call into CARE to get the details needed. While I know this is not ideal to have to call in vs checking on My T-Mobile, this is only temporary. At this time, we do not have an estimated time it will take to get this back up and running.
Im having the same problem when i click on usage the usage overview circle never stops or opens so i can see my usage for all 5 of my lines this started happening on friday july 12th its still not working called tmobile several times and put in a ticket also still not fixed i use my usage detail to keep travk of my under age sons calls please fix this problem
