Forum Discussion
Usage Overview not updating
My usage information has not updated in 2 weeks. Is there something wrong with the feature?
Hello all. I posted in the other thread (USAGE DETAILS NOT UPDATED | Comunidad de T-Mobile), but I am so excited that I wanted to say here too: This is now officially resolved and usage details are back to normal. 😁 I recommend logging out of your account and clearing history before you try again. I did on my account and it is loading like normal. YAY!!
I've had the same issue since January 27th. Contacted T-Mobile via message on the app and was told that it normally takes a few days after the billing cycle to reflect the usage for the current cycle. Well, it is now February 9th and having the same issue.
