Forum Discussion
Uso
why is the usage details not up to date?
Hi. I'm so happy to share the good news. This is now officially resolved and usage details are back to normal. 😁 I recommend logging out of your account and clearing history before you try again. I did on my account and it is loading like normal. YAY!!
This has been going on for weeks. I contacted Tmobile and they said 'we are working on it'. I said well OK it has been going on for weeks, what gives? I also mentioned that some people (as per forum posts) were told that real time usage for current billing cycle will no longer be available, but this person told me that is incorrect and that they are working on fixing it. The only answer I got over and over was 'we're sorry but they are working on it'….. I said well Tmobile makes 80 billion dollars per year, hire some competent people please.
Totally ridiculous that after hundreds (thousands?) of complaints still still has not been addressed yet. I have three kids' lines that I can no longer monitor. I am thinking about setting up a twitter (bleh) just to tweet at all Tmobile marketing, leadership and support accounts all day every day until this is fixed. Probably a waste of time but maybe it will make me feel better,
