Forum Discussion
USPS lost my trade in phone needed for a rebate
I purchased an iphone 11. It has a rebate of $580. The rebate requires a trade in, and I mailed in my old iphone 6s to Assurant with the prepaid label given at time of purchase. The trackin...
More research info - according to USPS section 609 1.3 Filing Indenmity Claim for Loss or Damage - the sender or the receiver or the contract holder ( in this case TMobile ) can file a claim between $50 to $100. The maximum is $100. Must show acceptable proof that it was mailed and the value mailed, which TMobile should already have. So it is no wonder Tmobile Customer (don't) Care gives their customers the run-around given the maximum that can be re-imbursed for each loss if they bother to file the claim at all. As a sender that is you and me cannot show that we paid for the shipping since it was a printed pre-paid label.
