Forum Discussion
USPS lost my trade in phone needed for a rebate
I purchased an iphone 11. It has a rebate of $580. The rebate requires a trade in, and I mailed in my old iphone 6s to Assurant with the prepaid label given at time of purchase. The trackin...
My tracking slip still says in transit but I got 3 separate emails from TMobile saying they were all received and assessed.
I got a credit of $138 for each iphone XR I sent in (2) and $427 for an iphone 11 pro max.
I was supposed to get $800 per each XR and $1000 for the 11 pro max. They also credited the total amount of the trade in value to my account so the 1st payment did not get processed since it said I had a balance of -$703. This has been messed up from day one.
