Forum Discussion
We frequently can't send text messages
I have multiple phones on my account, and all of them frequently can't send text messages. Failures are most common when sending between these phones. Sometime one message will be stuck "Sending"...
I appreciate you being so thorough with your response. With intermittent issues like this, we'll need to collect examples of the messages failing and have our Team of Experts or T-Force folks file a Trouble Ticket. That'll give our engineers a bit more to work with when they work on getting this resolved.
You're right. Most phones do have an auto deletion option but it can be tricky finding it. I can't find any settings specifically for your phone. I'm using an LG V30. In my phone, I have to tap the 3 dots in the messaging app, tap settings, more, storage, then change the messaging limit that's stored on the phone. You can give those steps a shot, but there's a chance it may be different.
For the SIM test, you should be able to use another phone. At this point, we're just testing to see if the individual phone may be causing the issue so that test phone should be fine.
