Forum Discussion
what's up with T-mobile removing autopay discount for credit cards?
- Hace 2 años
That was announced months ago. It is because credit card companies charge a service charge that is based on the percentage of every transaction, which eats into T-Mobile's revenue. Removing the auto pay discount for credit cards negates that.
Chriva wrote:I've been a loyal T-Mobile customer for 20+ years. Will be switching to Verizon next month based on the Autopay discount that now will only be applicable to debit/checking payments. I don't think that T-Mobile understands that I don't want them having my debit card or bank account due to their poor data security record. This is s very poor business decision on T-Mobile's part and extremely incongruent with what has been for the past 20 years been a very positive customer experience with them.
so its safe to say you did zero research into V and the fact that they ALSO dont give a auto pay discount for CC cards? your options are….
use your CC card and not get the auto pay promo..
for the auto payment promo you must use...
debit card/bank info.
Verizons own CC card
from V themselves…
We're sorry to hear that you're having so much trouble, but let's find out a bit more on this. You would be set to paper-free billing by default, but if you changed that to where a physical bill is sent out each month, please check out this link for steps on turning on paper-free option: https://www.verizon.com/support/knowledge-base-205735/ . You can always access and view a digital version of the last 12 months of billing statements through My Verizon. Please keep in mind that you don't get a discount just with paper-free billing, as you must also be enrolled in Auto Pay with either a debit card or a bank account. If you are using a credit card for Auto Pay, it's not going to give you a discount through us, unless it's the Verizon VISA card. Please check the same link I had shared for steps on managing your Auto Pay.
-Russell
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