Forum Discussion
what's up with T-mobile removing autopay discount for credit cards?
I just literally signed up for a new plan - debit cards have fees for providers too - accessing my bank account isn’t a good approach from a security perspective (noting that T-mobile has been hacked...
That was announced months ago. It is because credit card companies charge a service charge that is based on the percentage of every transaction, which eats into T-Mobile's revenue. Removing the auto pay discount for credit cards negates that.
tomwil wrote:HankTheTexan wrote:If this was about credit card fees T-mobile would stop accepting credit cards all together. You can still use credit cards to pay your bill just not on auto pay.
It appears you are confirming that you can no longer use credit cards on autopay, discount or not.
I recently tried to update my auto-pay, and was unable to. Apparently, T-Mobile no longer takes credit cards and won't take my new card ...
Just look at it as a poorly disguised price increase on your plan that wasn't supposed to change. If TMO just wanted to compensate for credit card fees, they could have simply let customers keep their autopay discounts and pay a small credit card convenience fee of 2 or 3 dollars. Lots of companies and state agencies do this. The "use your debit card or checking account number" ploy is inexcusable and full of risks.
