Forum Discussion
what's up with T-mobile removing autopay discount for credit cards?
I just literally signed up for a new plan - debit cards have fees for providers too - accessing my bank account isn’t a good approach from a security perspective (noting that T-mobile has been hacked...
That was announced months ago. It is because credit card companies charge a service charge that is based on the percentage of every transaction, which eats into T-Mobile's revenue. Removing the auto pay discount for credit cards negates that.
This was the straw that breaks the camel's back. I've been patient with the service issues, data breaches, long wait times etc experienced over the past years. The quality of service has deteriorated drastically over the past few years of my extended tenure with T-Mobile. However, I draw the line at being dictated to on how to make my payments. There's a cost to doing business if there's a fee related to acceptance of credit cards. I do not want anyone especially a company with known data breaches to have access to my funds.
Their decision was to inconvenience customers. Well, my decision is to leave and take my 5 lines with me.
