Forum Discussion
what's up with T-mobile removing autopay discount for credit cards?
I just literally signed up for a new plan - debit cards have fees for providers too - accessing my bank account isn’t a good approach from a security perspective (noting that T-mobile has been hacked...
That was announced months ago. It is because credit card companies charge a service charge that is based on the percentage of every transaction, which eats into T-Mobile's revenue. Removing the auto pay discount for credit cards negates that.
I was with T-mobile for over 10 years. Since they decided to charge me $10 per month to use a credit card for auto pay I moved my business to Verizon. I know Verizon does the same thing but their service is better and the autopay discount was the only reason I had stuck with T-mobile all these years. I just don't see the logic in driving away customers. I get that banks charge for credit card transactions but I'm guessing it is only a 1.5% fee. If Tmobile had said they want to pass on a 1.5% fee to me to use my credit card (which would be $2.40 /month in my case) I would have been more likely to have stayed.
