Forum Discussion
when will detailed usage be updated, 12+ days now
My detailed usage for talk and text shows the correct total but when I click the details I get the previous billing cycle details ending 01/30/23. Anyone know what's going on?
The wait is finally over. Usage details are now back to normal 😎 You might want to log out of your account and clear browser history. I tested it out with my account and everything is good to go.
Hey there. I confirmed with our software teams that the usage details are NOT going away permanently. We are working towards figuring out what is causing them not to display and finding a fix. We appreciate your patience while we work through it. At this time, I am closing comments on this thread but the conversation is ongoing here: USAGE DETAILS NOT UPDATED | Comunidad de T-Mobile
