Forum Discussion
When will usage data be upated
None of my usage details have updated since 2/14. Looking at the new cycle shows calls/texts, but when you look at the detail it is all from the last cycle. Really poor experience for the customer. W...
All the feedback and tickets that were filed about the Usage Details missing from the app and website have paid off. I am excited to announce that this is now resolved and those details are back to normal. I recommend logging out and clearing browser history, but you shouldn't see any more errors getting those call, message, and data logs. 😎
Hey there. We hear you loud and clear and we appreciate all the feedback we are getting about this situation. To help people find valuable information and me to keep track of the progress, I am closing this topic for future comments. I posted a little more information and the conversation is still ongoing on this thread. USAGE DETAILS NOT UPDATED | Comunidad de T-Mobile
