Forum Discussion
Why am I randomly not receiving texts?
A few months ago it came to my attention that I was not receiving certain messages from what seemed like a single person (they showed me their phone proving they in fact had sent me these message...
Alright. Filing a Trouble Ticket with our Tech team is best route to go. They'll need specific examples of text messages that failed, and that'll help them look into what's going on.
it could be that the other user has not set up iMessage to send as regular SMS message to Android if iMessage is unavailable at the time they send the message. This could be because they are in a weak signal area when they attempted to send the message.
