Forum Discussion
Why am I randomly not receiving texts?
A few months ago it came to my attention that I was not receiving certain messages from what seemed like a single person (they showed me their phone proving they in fact had sent me these message...
Alright. Filing a Trouble Ticket with our Tech team is best route to go. They'll need specific examples of text messages that failed, and that'll help them look into what's going on.
Interestingly enough there are a few Verizon customers that did not received some of my reply texts yesterday. One of them on iPhone and one on Android. So maybe it's carrier related.
