Forum Discussion
Why am I randomly not receiving texts?
A few months ago it came to my attention that I was not receiving certain messages from what seemed like a single person (they showed me their phone proving they in fact had sent me these message...
Alright. Filing a Trouble Ticket with our Tech team is best route to go. They'll need specific examples of text messages that failed, and that'll help them look into what's going on.
Happy Monday, @crw924!
Just checking in to see if you've had an update to the ticket that MC recommended you file last week. It generally takes about 72 business hours for our engineers to begin investigation so there should be some notes as to what's going on. You may need to Community-2153 if you haven't heard anything back yet.
