Forum Discussion
Why am I randomly not receiving texts?
A few months ago it came to my attention that I was not receiving certain messages from what seemed like a single person (they showed me their phone proving they in fact had sent me these message...
Alright. Filing a Trouble Ticket with our Tech team is best route to go. They'll need specific examples of text messages that failed, and that'll help them look into what's going on.
I am having the exact same issues described here! Random texts not received & or not sent to people. Not consistent. Like just a few texts don't go through. and then screenshots of the texts verify that there are messages missing right after. Not usually MMS. small texts such as "whats up?" This has caused me many missed connections and frustrations. Also I experience people telling me they called, but I have no record of a missed call and no ring.
PLEASE HELP FIX THIS I DO NOT WANT TO SWITCH CARRIERS BUT THIS IS A REAL PAIN AND HONESTLY I EXPECT BETTER FROM T-MOBILE.
