Forum Discussion
Why am I randomly not receiving texts?
A few months ago it came to my attention that I was not receiving certain messages from what seemed like a single person (they showed me their phone proving they in fact had sent me these message...
Alright. Filing a Trouble Ticket with our Tech team is best route to go. They'll need specific examples of text messages that failed, and that'll help them look into what's going on.
Happens to my new TMobile Branded Moto G7 Power connected or not connected to wifi. Spent hours on the phone with tech support with no solution. It is definitely a network infrastructure problem that no one can figure out. I have a non TM Moto G7 power that has sometimes has the same issue. Not as fruequently as the new one. Only consistent thing is the problem happens with TM to TM txts.
