Forum Discussion
Why am I randomly not receiving texts?
A few months ago it came to my attention that I was not receiving certain messages from what seemed like a single person (they showed me their phone proving they in fact had sent me these message...
Alright. Filing a Trouble Ticket with our Tech team is best route to go. They'll need specific examples of text messages that failed, and that'll help them look into what's going on.
I am having the exact same problem as everyone else here with random missed texts. Wi-Fi on Wi-Fi off, from an Android User or an Apple user, the randomness and weirdness of the missing texts either that I send or that are sent to me continues to happen. What is going on here?! Any of us who have a business cannot run a business this way and I'm seeing that T-Mobile has not responded in a way to adequately address this problem which is deeply disappointing because I like TMobile in most other regards but I just can't have people try to contact me, and me them and never know if the messages have been received or sent. it's incredibly frustrating. I hate to say it but it seems that this issue is widespread and won't be resolved until they lose enough business. Come on T-Mobile, we all expect better from you and you're just showing us that you can't or won't fix this problem that is clearly not a one-off or just isolated to Apple.
