Forum Discussion
Why am I randomly not receiving texts?
A few months ago it came to my attention that I was not receiving certain messages from what seemed like a single person (they showed me their phone proving they in fact had sent me these message...
Alright. Filing a Trouble Ticket with our Tech team is best route to go. They'll need specific examples of text messages that failed, and that'll help them look into what's going on.
Same issue here on Revvl 2 Plus set up new in 2018DEC - first time in early 2019 it took me days to realize that I was not receiving text messages. In one case, messages I sent were received, but I did not get the replies until 20 minutes after t mobile tech support "refreshed" my line, received all unreceived text messages at once. Happens ever since about ever 30 to 60 days.
Today I know I was not receiving txt messages, I restarted, nothing. went about my day, restarted this evening, nothing. Once a t mobile tech told me, put it in airplane mode and restart, then take it out of airplane mode, so I did that and nothing. Cleared the messaging cache, data, and forced app to stop, restarted again, still nothing.
While I was tooling around here and asked to sign in, forgot my passcode, then needed to do a two step authentication, when the short code came from t mobile, all back logged messages were also received, the order in which they were received is also interesting, the t mobile short code should have been last, but it was second to last and a text message from a line on my plan which was sent hours earlier was last.
I just wish I knew what the fix is when detected or stop it from happening.
Very wierd, Snowden knows. He should be pardoned.
