Forum Discussion
Why am I randomly not receiving texts?
A few months ago it came to my attention that I was not receiving certain messages from what seemed like a single person (they showed me their phone proving they in fact had sent me these message...
Alright. Filing a Trouble Ticket with our Tech team is best route to go. They'll need specific examples of text messages that failed, and that'll help them look into what's going on.
I am having the same issue, although I do not believe it is an apple or Android issue nor do I believe it is a carrier issue. I think it's a worm or virus on our phone. Due to a friend of mine was complaining that he wasn't receiving all my texts...(same issue everyone is speaking of). I thought he wasn't being truthful and then it started happening to me with just my husband, and then it started happening to my husband and only from his brother. I went for a long weekend with my mom and by the time we came back now it's happening to her. In conclusion I believe it's a worm.
