Forum Discussion
Why can't IRS verify my identity using My T-Mobile phone
I have tried to create an online account at irs.gov and go to the step where they ask for a mobile phone number to verify my identity. When I enter my T-Mobile phone number, I receive an error me...
The name on the caller id must be you full legal name, match the IRS system.
It took a while before i got this figured out, since the name on the bill is my full legal name but the caller id was just my initial.
Good Luck!!
Happy Friday, @rmk9785e!
I'm just swinging by to see if you've had a chance to look over my previous reply to you. Keep me updated if anything changes or if you were able to get your identity verified through the IRS.
