Forum Discussion

Dentiejun's avatar
Dentiejun
Network Novice
Hace 3 años

why increase my monthly payment without notice

I registered for four line families plan, your told me it will be $99 plus taxes per month, but your always  charged  me more. 
Your charge me $166.93 this month for 4 lines, why?

  • Why was my monthly rate increased? I signed up with the knowledge that my rate would not be increased. 

  • gramps28's avatar
    gramps28
    Router Royalty
    mariam wrote:

    Hello - why is my bill increase to 70.00? 

    Sign into your mytmobile account and you can see what charges are for since this is basically a user to user forum with some tmobile moderation that don't have account access.

  • mariam's avatar
    mariam
    Network Novice

    Hello - why is my bill increase to 70.00? 

  • gramps28's avatar
    gramps28
    Router Royalty

    This is a user to user forum with some tmobile moderation that don't have account access so you there is no one that can answer your questions without seeing your bill.

    You can try using messenger on one of tmobile's social media platforms to see if they can help you they also are a higher tier of support.