Forum Discussion
Why is it so difficult to redeem the Keep and Switch Promo?
9 times out of 10 when I go to https://www.switch2t-mobile.com/ either the site is down for maintenance, I can’t log in (get some message about “sorry our wires are crossed..”) or after I enter my ph...
NewRomer22 wrote:https://www.switch2t-mobile.com/ Having the same failure, always says ‘carrier promotion not applicable”, but I doing the switch not carrier. Can a T-Mobile customer service person respond. I hope this is not a bait and switch scam, which is ironically called “switch” for a reason?
the site here is primarily peer to peer with a handful of admins/moderators that keep the site in order only..they do not have account access. your only bets when it comes to contacting TMO is either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support).
