Forum Discussion

johnjsal's avatar
johnjsal
Roaming Rookie
Hace 5 años

Why is my mobile hotspot so much slower than my regular data connection?

Hello all. I'd like to know why my mobile hotspot speeds are so much slower than my regular data connection. I have the old $70 unlimited plan from several years ago, when T-Mobile first started changing things. I have 4G LTE data, and even the mobile hotspot add-on (according to my T-Mobile app) supposedly uses the LTE network and not some slower speed.

However, it has been this way for a long time, not just recently. My download speeds when I test it on the phone itself, using the data connection, are decent. The one I just did was 12Mbps. But when I followed that up with a speed test on my PC, using the mobile hotspot, it was 1.33Mbps!

Why is this? Does the T-Mobile hotspot throttle your data speeds automatically? I've only used 0.1 GB of my allotment, so I know I haven't gone over. This is pretty terrible. Please help!

Gracias,

John

  • There were a bunch of Simple Choice plans that you could choose from and not all of them included that. I'd recommend comunicándote con nosotros over the phone or Facebook/Twitter so we can look at your account and let you know exactly what's going on.

  • I've had TM for several years. The first year or so, my hotspot worked great, very fast. For the last year or so, it's useless. I don't even try anymore. The speedtest I just ran today saw .43 down. My plan is the same, so I don't know why it changed so drastically.

  • Josh2608's avatar
    Josh2608
    Network Novice

    Yeah this isn't 3G. I am getting speeds slower than 2G on my Hotspot. False advertisement all around. Also laughing at all these books people wrote complaining about this junk Hotspot speed haha.

  • At the end of this billing cycle, I’m switching to another carrier. 

  • Josh2608's avatar
    Josh2608
    Network Novice

    Hey I switched from Verizon and they are just straight up thieves and proud of it. The Verizon reps told me to leave and go to t-mobile or AT&T if I wanted a lower bill.

  • I'd have to say this is the slowest hotspot I've ever had. The claim is that I'm running on 4glte which is either or I'm being throttled and throttled hard. I just ran a speed test on my PS and it's downloading at a blistering 426.2 kbps(no that's not a typo it's actually in Kbps). It's strange I didn't realize I was paying for a fast dialup connection.

    Pictures or it’s not true ^