Forum Discussion
Why is T-mobile charging for WhatsApp international video calls?
I have been noticing increases on my monthly bill lately and called in to verify. The agent told me the extra charge is due to an international call. But guess what: I have been calling my country f...
Oh! So the problem is WhatsApp and it does not happen with similar apps, wright? Nope, it's wrong. It happens with Apple FaceTime also. Look at the complaints, see the attachments. And if this problem really happens because of the apps, what I doubt, WHY DON'T T-MOIBLE ADVERTISE A SOLUTION FOR THIS ISSUE AND STOP CHARGING CUSTOMERS THAT FREQUENTLY CALL ABROAD USING WHATSAPP VIDEO OR I-PHONE FACETIME?
It's how Whatsapp sets up their app. Carriers around the world are not singling out just whatsapp. Notice it doesn't happen with Signal, Vonage, Skype, Duo, or similar apps? They have no problem with cellular on or off and no charges. Whatsapp code has always been trash especially since Meta took over. If signal is weak it will drop the call instead of handing off unlike Whatsapp which will do just that without batting an eye. Just food for thought it has to be coded in that way.
