Forum Discussion
Why is T-mobile charging for WhatsApp international video calls?
I have been noticing increases on my monthly bill lately and called in to verify. The agent told me the extra charge is due to an international call. But guess what: I have been calling my country f...
Oh! So the problem is WhatsApp and it does not happen with similar apps, wright? Nope, it's wrong. It happens with Apple FaceTime also. Look at the complaints, see the attachments. And if this problem really happens because of the apps, what I doubt, WHY DON'T T-MOIBLE ADVERTISE A SOLUTION FOR THIS ISSUE AND STOP CHARGING CUSTOMERS THAT FREQUENTLY CALL ABROAD USING WHATSAPP VIDEO OR I-PHONE FACETIME?
I have been with T-Mobile for a few months now & before I was with Boost Mobile. Never had an issue with in-going/outgoing calls with Argentina that were made every day. I had my phone connected to my wifi every time. Now that I am with T-Mobile, there are these high International calls. I think it wasn't a good idea to switch. Next year I'll be switching back to Boost, once I finish with this phone's lease.
