Forum Discussion
Wrong number used for account administration
I am the primary account holder. When I go to set up the included Apple TV + perk, the system sends a text to my child's phone, not mine. How can I change the number these administrative tasks contac...
It's a little bit of overkill but you can do a change of responsibility and have your child relinquish ownership of the plan to you.
https://www.t-mobile.com/support/account/transfer-account-or-line-ownership
Or you can call support and hope you get a rep who can help.
