Forum Discussion

cmspencer's avatar
cmspencer
Network Novice
Hace 3 años

YouTubeTV Promo Code - Where is it?!

I'm embarrassed to say that I've had several failed attempts over the course of 10 months now to redeem the YouTubeTV $10 off per month. I've found helpful feeds to walk me through NOT having to cancel the existing YouTubeTV account to use the promo, however I've never received a promo code despite confirmation of having submitted for the promo. 

 

WHERE do I find the promo code?! It was never texted OR emailed. 

  • gramps28's avatar
    gramps28
    Router Royalty

    Try contacting Tmobile support using messenger on one of Tmobile's social media accounts like Facebook or Twitter to see if they can help. They also are a higher tier of support.

  • cmspencer's avatar
    cmspencer
    Network Novice

    Yes, it takes me to the YouTubeTV app/website. I have the "how to" figured out. I just don't know how to get the actual promo code. I submitted for the promotion through T-mobile and have the tracking ID and everything but no actual promo code was ever received. 

  • gramps28's avatar
    gramps28
    Router Royalty

    Have you tried adding it through your MyTmobile account? That's where I went to add Paramount+ and Philo to my account.

  • cmspencer's avatar
    cmspencer
    Network Novice

    Yes, that's what I meant by having confirmation of having submitted for the promo. I have a tracking ID but I've never received a promo code.