Forum Discussion
Android Native Visual Voicemail Trouble
I'm using a Pixel2XL on T-Mobile and the native Visual Voicemail (built into the Google Phone app) will not activate. The VM tab does show, and I have the option checked in the menu settings for ...
UPDATED 7/13/2021:
For folks wondering if their Native VVM app will work on T-Mobile's network, here's some helpful info. The native VVM app on Non-T-Mobile devices isn't something T-Mobile can guarantee will work with the VVM service. This goes for other native apps as well. We recommend folks download T-Mobile Visual Voicemail app I've linked below and use the VVM service through that app. The second link I posted below is for troubleshooting if you happen to run into any issues.
We have a couple articles that can help with this. Check out the two links below in relationship to the issue.
App de Correo de voz visual de T-Mobile
Solución de problemas del correo de voz
Having this same issue with a Nokia 6.1 on Android 9 Pie, brand new line, brand new phone. T-Mobile VVM works, but it's annoying to have voice mail in a separate app when it's integrated into the stock Phone app (with free transcription, as on my iPhone). If I delete T-Mobile VVM after clearing caches, the problem persists. Sounds like I might need to try various resets from other super helpful commenters on this thread.
