Forum Discussion
blocked phone /imei
Hello all
i got as a gift a phone from T MOBILE,
i got the box and everything, the person who gifted it to me finally chosed to report it as stolen
I never stole it, and i still have the chats where he says he gifted me that phone , and during the process he was looking for a phone for me, offering me different phone options
what can i do please
I’ve spoken to people who actually bought phones from a third-party such as Amazon or E-Bay and after money has changed hands, the seller files an insurance claim on the device. This immediately puts a lost/stolen blacklist on the IMEI and the seller receives a new device from the insurance company.
If the phone was blacklisted by the insurance company specifically, T-Mobile can't remove it. Care or T-Force will be able to tell you how and when the phone was blacklisted.
This is one of the hazards of a 2nd-hand phone.
You can try reaching out to the T-Force Team via Facebook or Twitter to see if there is anything they can do for you.
