Forum Discussion
Can't send photo to one person sometimes
Hello after updating to Android 9 sometimes I can not send a photo in a text to one person only without restarting phone. It starts sending and then says message not sent try again. Trying again produced same result. I can however send the same image to anyone else without doing anything. But to get it to send to this person I have to restart my device. They are also on tmo with a galaxy note9.
Lg v40
Lg messenger
Gboard
Purchased from tmo
Full signal 4g lte
Have tried deleting the conversation, restoring apn to default, and clearing cache. The only thing that seems to work is restarting my device. This however is a poor solution and never use to happen. ¿Tienes alguna idea?
I'm thinking if the messages work more consistently on another network connection, then it may be that band frequency that's giving you fits. Getting a ticket escalated is gonna be the best bet to get engineers involved to look into this further.
My wife is having the same problem when trying to send photos to me via text. She can send to others, no problem. She can receive them from me, too. But if she tries to send to me, it just spins and says 'waiting' by the photo. We both have LG G7 ThinQ, hard to pinpoint when it started, but pretty sure it was just after we got the Android 9 update. Tried the same things mentioned in this thread, no luck.
Unfortunately that is the first thing I did long before I posted. 😥
The only way I can get it to work is restarting my phone when it happens. Not exactly a solution. But I am also still experiencing this problem.
To be clear, you wiped BOTH caches that I mentioned? 😕
I wiped both caches on my wife's phone.
I see...😕 the thing is, though, restarting your phone pretty much serves the purpose of cleaning you caches and re-associating to your local towers...sort of a phone health exercise.
Hey was able to test this today after it happened again. Switched to 2g
still could not send. Switched to auto 2/3g and it still didn't work. Went
back to 4g lte where I started and same thing would not send.
Reset phone and it went through. :/
Sí
Yes before I started this thread and many time in between I have cleared my main system cash and the messenger cash. Also both data. I have deleted the entire conversation. All of my conversations.
Today it happened again and I decided to manually try selecting a different band. In my area lte is mostly 66,2,12. I was connected to band 12 when the photo wouldn't send. So I switched to band 66 and one of the photos sent. However the 2nd would not. I switched to band 2 and the second photo sent. So your suggestion of trying a different signal did work in this way.
So what do you think that means?
