Forum Discussion
Can't send photo to one person sometimes
Hello after updating to Android 9 sometimes I can not send a photo in a text to one person only without restarting phone. It starts sending and then says message not sent try again. Trying again produced same result. I can however send the same image to anyone else without doing anything. But to get it to send to this person I have to restart my device. They are also on tmo with a galaxy note9.
Lg v40
Lg messenger
Gboard
Purchased from tmo
Full signal 4g lte
Have tried deleting the conversation, restoring apn to default, and clearing cache. The only thing that seems to work is restarting my device. This however is a poor solution and never use to happen. ¿Tienes alguna idea?
I'm thinking if the messages work more consistently on another network connection, then it may be that band frequency that's giving you fits. Getting a ticket escalated is gonna be the best bet to get engineers involved to look into this further.
Yea it actually just happened. And yes there is sometimes a size
difference. However it doesn't matter what the size is. Sometimes it's a
screen shot. Sometimes it's a download. Sometimes it's a photo from my
camera. So anywhere from like 100kb-8mb I would say equally proc the issue.
Hey just curious if the issue still continues and if there's a size difference between the photos?
Hmm, that's pretty odd. Is there a size difference between the two photos? Were they ones you took with the camera or downloaded?
Today it happened again and I decided to manually try selecting a different band. In my area lte is mostly 66,2,12. I was connected to band 12 when the photo wouldn't send. So I switched to band 66 and one of the photos sent. However the 2nd would not. I switched to band 2 and the second photo sent. So your suggestion of trying a different signal did work in this way.
So what do you think that means?
Yes before I started this thread and many time in between I have cleared my main system cash and the messenger cash. Also both data. I have deleted the entire conversation. All of my conversations.
Sí
Hey was able to test this today after it happened again. Switched to 2g
still could not send. Switched to auto 2/3g and it still didn't work. Went
back to 4g lte where I started and same thing would not send.
Reset phone and it went through. :/
I see...😕 the thing is, though, restarting your phone pretty much serves the purpose of cleaning you caches and re-associating to your local towers...sort of a phone health exercise.
I wiped both caches on my wife's phone.
To be clear, you wiped BOTH caches that I mentioned? 😕
