Forum Discussion
Can't send/receive MMS on Wi-Fi
I've been having some trouble with sending and receiving MMS while on a WiFi connection (so almost all the time) since I have stated using my T-Mobile sim on my unlocked Samsung Galaxy S7 Edge ph...
¡Hola, @magenta4936749!
I did some digging and was able to find that there is a known issue with Galaxy S7 Edge models that have an issue when handing off WiFi to the data network when trying to send MMS'. My recommendation would be to talk with Tech Support via 611 or T-Force (Facebook/Twitter) to get a ticket filed with our Engineers. By chance, have you already done this? If not, give that a shot and keep us updated on the outcome of the ticket.
from what im seeing if the problem crops up with a S21, 22 or S23 its more than likely the last Samsung security patch that was kicked out..this issue with loss of signal/data and texting issues have cropped up after said update..which if this is the case Samsung will need to get a fix on it kicked out.
