Forum Discussion
Can't send/receive MMS on Wi-Fi
I've been having some trouble with sending and receiving MMS while on a WiFi connection (so almost all the time) since I have stated using my T-Mobile sim on my unlocked Samsung Galaxy S7 Edge ph...
¡Hola, @magenta4936749!
I did some digging and was able to find that there is a known issue with Galaxy S7 Edge models that have an issue when handing off WiFi to the data network when trying to send MMS'. My recommendation would be to talk with Tech Support via 611 or T-Force (Facebook/Twitter) to get a ticket filed with our Engineers. By chance, have you already done this? If not, give that a shot and keep us updated on the outcome of the ticket.
Correct. Whenever I'm up on my Hilltop where there's no cell signal at all I have to resort to Wi-Fi calling. However that's when the problem starts when somebody sends me a screenshot or any image. Once I come down the hill and back on 4G LTE or 5G it pops right in no problems whatsoever so something to do with T-Mobile's Wi-Fi calling.
