Forum Discussion

sakethia3's avatar
sakethia3
Roaming Rookie
Hace 9 años

Change voicemail from spanish to english?

Change voicemail from spanish to back to english?

  • Oh bummer. Thanks for giving it the good ol college try. At this point, you'll want to contact our T-Force team using the Twitter or FB links in my badge. They can access your account and switch language over for you. They are available 24/7 so you can shoot them a message now, and they'll get it taken care of.

  • is that what you normally use or do you usually use the app but are trying to make changes through the call in one?

     

     

  • Joan's avatar
    Joan
    Network Novice

    Just spent the better part of two hours on this same issue... seriously, after seven years they still have not fixed this very frustrating issue.  Thanks to whoever put these instructions online they worked great.

  • TPMDKM's avatar
    TPMDKM
    Roaming Rookie

    Yep, still an issue. I'm beyond frustrated. I've done all the steps and my phone still speaks Spanish. I've spent HOURS trying to correct this issue. SO DONE WITH TMOBILE!

  • Wow! a month of no voicemail. Site after site and nothing worked at all. Until this post. This one did the trick. I can't believe this issue has persisted for this long. On pros and cons for choosing or not choosing a carrier, this is definitely a con. Changes to Spanish randomly. At least now I can use it again, NO THANKS to T-Mobile.

  • Weebles45's avatar
    Weebles45
    Network Novice

    I can't switch my.langue. from Spanish back to English what the f___k is going on 

  • Steener's avatar
    Steener
    Newbie Caller
    tmo_mike_c wrote:

    Hola @sakethia3 and thanks for coming to our support site!

     

    Are you trying to change the language in your Visual Voicemail App or through the voicemail system when you call it?

    Yea