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dreamspinner3's avatar
dreamspinner3
Network Novice
Hace 7 años

Change Voicemail Provider on Samsung Galaxy S8

How can I change my voicemail provider from T-Mobile to a voicemail provider of my choice?  I want to call my voicemail provider when I dial '1' or hit the voicemail button and NOT my T-Mobile Voicemail.  I have my phone set up to forward new calls to the voicemail provider I wish to use.  ¡Gracias!

  • Thanks for the extra info on the error your getting when using VVM! I did some digging and can see that our Engineers have already identified the issue and are working on a permanent fix. The master ticket number for the issue is 19921872. We currently don't have an estimated time of when this is going to be resolved. As a consumer myself, I want to be able to use a service what I'm paying for. Once we have the issue taken care of, you can llámanos to see about prorating the charge for the days it was inaccessible.

  • If you already have a third party app like Google Voice installed, you can go into your dialer and hit the three dot menu then settings. At the bottom of that page are the settings for Voicemail.