Forum Discussion

dreamspinner3's avatar
dreamspinner3
Network Novice
Hace 7 años

Change Voicemail Provider on Samsung Galaxy S8

How can I change my voicemail provider from T-Mobile to a voicemail provider of my choice?  I want to call my voicemail provider when I dial '1' or hit the voicemail button and NOT my T-Mobile Voicemail.  I have my phone set up to forward new calls to the voicemail provider I wish to use.  ¡Gracias!

  • Thanks for the extra info on the error your getting when using VVM! I did some digging and can see that our Engineers have already identified the issue and are working on a permanent fix. The master ticket number for the issue is 19921872. We currently don't have an estimated time of when this is going to be resolved. As a consumer myself, I want to be able to use a service what I'm paying for. Once we have the issue taken care of, you can llámanos to see about prorating the charge for the days it was inaccessible.

  • Platypus's avatar
    Platypus
    Network Novice

    How about actually allowing people to use a better service? It's been two years and this was never updated. Instead of allowing people to use a service that actually works you insist on them helping you fix your product.