I am having a huge delay in sending a picture via text message. At times it takes twenty minutes at others it takes ten minutes, and that is if it sends at all. Regular texts go through right away. The pictures i send are ones i take, or screenshots so they aren't very big. This very annoying, does anybody know what I can do to fix this? It's only in sending, I receive pictures from other people with no problem.

Having to turn WiFi off to.send a picture through text does not sound right to me. I have an iPhone through another carrier and I don't have to turn my wifi off on the phone to send pictures through text. That's a canned answer Tmobile wants you to buy in to and you did .There has to be better explanation why sending a picture via text on a TMobile carrier on home WiFi doesn't work but does through other carries when on home WiFi .

This is an issue that has been going on for many years. It happens with *everyone* I send picture messages to, no matter what app I use, no matter where I am, across multiple devices. Occasionally, OCCASIONALLY turning off WiFi helps but it is crap that I have to do that. Even then it takes minutes for the message to send. My threads are full of "sending pic" messages. I currently have a message that has been trying to send for over ten minutes. Most of the time I use other services because of this very issue however there are a couple people that I have to text. This is a T-Mobile issue that "turn off the WiFi" simply is not acceptable and cannot be assumed resolved.

Agreed. Having to turn off wifi is ridiculous. I had to do that a few times. I have a Note 10. My brother has the same phone but with another carrier and does not have these issues.

Hi @tmo_marissa, I see this is marked as resolved but I don't see any solutions and I'm having the same problem. Can you send some ideas? ¡Gracias!

I am having the same issue and would love to know how to resolve this.

Delay in sending picture text messages

MikeyGWiz
Newbie Caller
Hace 4 años
MikeyGWiz wrote:

This is ridiculous that this is still an issue. 5g super carrier and I cant send a meme. What is the deal?

Adam's point in Oakland is notoriously bad. Lyft drivers lose signal and get lost in the maze. Figure it out. Been a customer since 2001 but am getting a little fed up.
Scottyw003
Newbie Caller
Hace 10 meses
I've had all these same issues and it's terrible. My mother and I are on the family plan and even when we are texting back and forth, the same issues happen. Terrible that they don't have a fix for this. So much for this 5G crap. Seems like the service only gets worse as the years go on instead of improving. They could fix the issue and then send out an update to resolve the problem.
tmo_mike_c
Moderador
Hace 8 años
Aw, that's totally no fun @d89rojas
Is this happening with specific numbers or any number you send to? Are you have to check the file size of the photos you're taking. You could also try changing your camera settings and see if changing the quality helps. Please keep us posted. ¡Gracias!
tmo_amanda
Bandwidth Buff
Hace 8 años
¡Hola, @d89rojas!
Welcome to our Support Community! As Mike mentioned above, we need to figure out if this is only happening with one specific person or multiple people. Also, is this happening while you're connected to WiFi? If so, trying turning off WiFi to see if the MMS' go through. One last question for ya, is there a delay in picture messages sending when you're in a specific location or does it happen everywhere?
tmo_marissa
Connection Curator
Hace 8 años
Hola there, @d89rojas! We just wanted to check in with you and see how things are going with your picture messages. If you're still having trouble, we'd love to know the answers to the questions asked above so that we can try to isolate the root cause of the problem! ¡Gracias!
- Marissa
bestusefultips
Network Novice
Hace 6 años
I have Google Pixel devices running Android 10. I can't send picture or GIF or Stickers as MMS on my devices. Also trying when turned off Wi-Fi but still facing issues. Only send text messages and Emojis.
evenanidisapain
Newbie Caller
Hace 5 años
This started to happens on my Note8 this month. I never had this problem before. There is any fix for that? Is that because some kind of "bad" update as many before? I had to give up my Google Phone (first one), then switch the Note4 (was a great phone) for the 8, and all because of some "updates". Is that happening again? Should I just give up T-Mobile after so many years, and change for some otber carrier (maybe Sprint now got better)?
tdrpro210
Newbie Caller
Hace 5 años
It has happened on an XPERIA 1 of mine that I was using until I got the OP7TPro McLaren and it has continued to do so on this new device. Last week I got the Wifi mini tower to help with my signal. I now have great signal and can send mostly all of my pictures /MMS instantly in comparison to before. When I get back on WiFi the same BS starts happening.
magenta10625064
Roaming Rookie
Hace 5 años
I have been having exactly the same problem as I see above for about three months now. Have there been any solutions? File sizes are minimal, picture sends are slow (up to 30 minutes) to all people. I have a Google Pixel 2.
I have reduced my memory usage, deleted long text threads, tried on and off wi-fi, and of course restarted phone and shut down for long periods multiple times. Any other ideas? Thank you!
gramps28
Router Royalty
Hace 5 años
I have the same issue every so often. The SMS/MMS will take it's time sending when I use Textra but when I use the default app it goes right through.

magenta2458219 wrote:

I have the same exact problem with my Android. Very frustrating. But yet, if I send the same pic through Facebook messenger, it goes through quickly, and videos too, with no distortion. T mobile sucks.