Forum Discussion
Galaxy Watch LTE duplicate messages
As the title says I am getting duplicate messages to my galaxy watch. When im connected to bluetooth everything works fine, texts sync properly when read on one device. However whenever i disconnect from my phone and switch to LTE i get every text ever all pver again. Literally 1000's. You would think the solution would be to leave lte on all the time? Wrong. When i leave lte on all the time then my watch and phone dont sync! If i read the text on my watch it wont update ththe phone anand vice versa. The point of the watch is to be able for the phone and watch to sync AND to leave your phone behind. Ive read dozens of users experienceing the same problem whats the fix tmoble? Ps this isnt an issue with the apple watch lte
@dupsla y @magenta6238774 , thank you both! I sent a PM your way which should be in your bandeja_de_entrada. I also agree about the latest update which is something I'll include in feedback because I do think @magenta6898941 has a great point.
- magenta6238774Transmission Trainee
Hello, and thanks again for pursuing this solution. I wanted to test for
a few days before replying.
Unfortunately, it did not provide a good solution. On turning off that
setting and then back on, I didn't get duplicate messages. However, it
became clear that this was because all notifications from the messages
app. On reallowing messages to send notifications, I am once again
getting duplicate messages.
Some additional information, I am predominantly using the watch tethered
through bluetooth, with LTE in auto mode (turns on if bluetooth
disconnects). It is when the watch and phone get out of bluetooth range
that the duplicate messages arrive, perhaps 15 minutes after disconnect.
- tmo_amandaBandwidth Buff
Feliz almost Friday!
I just wanted to check in to see if anyone has had a chance to try the steps I posted a few days ago. If so, did the duplicate texts stop coming in once you connected to LTE?
- tmo_amandaBandwidth Buff
Alrighty, I have a few steps for you guys to try.
- Iniciar Gear Manager
- Visita Watch connection
- Cambiar Conexión remota en
Note: The first time you select "Remote Connection" it will ask you to log in to your Samsung account. Once you log in, forwarding will be enabled for your Watch that is connected to your handset.
Please give this a shot and let me know if that fixes the issue!
- magenta6238774Transmission Trainee
Thank you for pursuing this! I haven't given up hope on getting this issue resolved.
- floresr639Newbie Caller
Thank you, hopefully the issue will be fixed soon
- tmo_amandaBandwidth Buff
Hello, Everyone!
While some of you may have return the Galaxy Watch already and no longer need updates on the issue, I'd still like to keep this thread updated. My Samsung contact got back early from his time off which means I should hopefully have a response no later than tomorrow.
- magenta6231016Roaming Rookie
Look at all these returns, it's nothing short of embarrassing. Go look anywhere on the internet everyone is talking about how the lte version doesn't work lmao. Switched to an iPhone X and the Apple Watch series 3 and couldn't be happier. Thank you for at least making the switch easy. Please stop seeing the galaxy watch until Samsung figures out lte.
- tmo_amandaBandwidth Buff
Hey everyone,
I just received an update that the person that our Samsung guru will be out of the office until the end of next week so I will likely not have an answer for you until then. I'm incredibly sorry this is happening as I can't imagine how frustrating it is. If my Apple Watch did that, I honestly probably wouldn't use it as much as I do now. I'm going to keep searching for answers and different contacts in the meantime.
- floresr639Newbie Caller
Yea im sending mine back as well, screw this nonsense!
- magenta6273927Network Novice
Still happening. Add to that the fact that LTE uses 20% of the battery per hour without even using the watch and this thing is going back to T-Mobile
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