Forum Discussion
Galaxy Watch LTE duplicate messages
As the title says I am getting duplicate messages to my galaxy watch. When im connected to bluetooth everything works fine, texts sync properly when read on one device. However whenever i disconnect from my phone and switch to LTE i get every text ever all pver again. Literally 1000's. You would think the solution would be to leave lte on all the time? Wrong. When i leave lte on all the time then my watch and phone dont sync! If i read the text on my watch it wont update ththe phone anand vice versa. The point of the watch is to be able for the phone and watch to sync AND to leave your phone behind. Ive read dozens of users experienceing the same problem whats the fix tmoble? Ps this isnt an issue with the apple watch lte
@dupsla y @magenta6238774 , thank you both! I sent a PM your way which should be in your bandeja_de_entrada. I also agree about the latest update which is something I'll include in feedback because I do think @magenta6898941 has a great point.
T mobile ended up warranty replacing my watch. I just recieved the new one yesterday. They called in the Samsung rep to help set it up. So far so good. He has me testing the battery with the new settings. LTE is always on and it does work but the battery drain on the first one was with in 3 hours dead. So I am testing this one. Another problem I was having was a couple people in my contacts, their number was coming thru as the digits number. That happened a couple times last night but has corrected itself as of now. Anyways I can go over the settings if you like for the message problem how he set it up, but keep in mind I do not know how the battery life will be. I'm hoping for at least 14 hours. Also this one updated the software this morning with the newest version.
Just a one-user warning story, don't update the watch software. I got a notification this past weekend that one was available, so am now on R815USQU1BRJ3. On LTE, battery drain has dramatically gone up. Starting from a full battery at 8AM, I used to have about 50% at 7PM. Past two days, the battery ran out of power around 6PM.
Has there been any update to this? My watch is still doing this and it essentially makes the LTE function useless as anytime i disconnect from bluetooth the next 20 minutes are spent receiving old texts.. i took my dog for a walk and the entire time we were out my watch was vibrating.. I dont want to have to turn off notifications b/c that defeats the purpose.
Just wanted to give a quick update that I'm still waiting back on a different solution/work around. As soon as I hear back, I'll be sure to update the thread.
Oh nooooo!! Let me update the people I'm working with and let them know that the steps I provided didn't work.
Sorry Amanda, I spoke too soon! All the messages from the last 3 days came thru about an hour ago when I walked out in my back yard. Weird thing is it had disconnected numerous times in the last few days. Why it chose tonight I have no idea.
@dupsla, YAY! Good news! 😊 I'm happy to read that everything is looking up with your watch! Thank you for the update.
Thank you for that detailed info, @magenta6238774! Let me send that to my Samsung team to see what other suggestions they have. I may say this a million times in this thread but I truly do appreciate you taking the time to try each different configuration then getting back to me with the outcome.
Mine seems to be working now. I haven't noticed 100's of txt coming thru when it disconnects from my phone anymore. I did have a trouble ticket in and also followed your recommendations. I did toggle the remote connection in the settings. So which ever worked I don't know, but I'm happy right now! I have noticed the battery life is not as low at the end of the day, it's around 50% not 20%. So it defiantly is on its way to being as good as the s3. 😉
Hello. I tried both routes from the thread.
With DIGITS for the watch disabled and bluetooth / wireless connection
on, things work well. However, then the watch won't connect to the phone
number on LTE.
With DIGITS enabled for the watch and bluetooth / wireless connection
off, the phone and watch get copies of all messages somewhat
simultaneously. Sort of works, but as other noted, involves heavy
battery drain.
It isn't really a good solution to have to log in to enable / disable
DIGITS each time the watch is to be used separate from the phone.
also takes time for enable / disable to take effect; a few minutes but
the point is to be able to go use the watch (for a run, for example)
without the phone. Inconvenient to have to wait some time before heading
out.
So, no good solution.
Hey, All!
I just wanted to stop by to see if the duplicate texts have stopped after the suggested steps I provided last week. I'd like to give an update to my Samsung team on whether or not this worked. 😊
