Forum Discussion
Galaxy Watch LTE duplicate messages
As the title says I am getting duplicate messages to my galaxy watch. When im connected to bluetooth everything works fine, texts sync properly when read on one device. However whenever i disconnect from my phone and switch to LTE i get every text ever all pver again. Literally 1000's. You would think the solution would be to leave lte on all the time? Wrong. When i leave lte on all the time then my watch and phone dont sync! If i read the text on my watch it wont update ththe phone anand vice versa. The point of the watch is to be able for the phone and watch to sync AND to leave your phone behind. Ive read dozens of users experienceing the same problem whats the fix tmoble? Ps this isnt an issue with the apple watch lte
@dupsla y @magenta6238774 , thank you both! I sent a PM your way which should be in your bandeja_de_entrada. I also agree about the latest update which is something I'll include in feedback because I do think @magenta6898941 has a great point.
- dupslaTransmission Trainee
Amanda, I haven't had the issue with the duplicate messages since the Samsung rep set my watch up. (The settings are above in one of my posts) The battery issue is better than the last watch lasting about 15 hours average not 3 hours. I'm assuming this watch came with the update because I have no updates available.
- android714Roaming Rookie
Hello, I am having the same issues once my phone and watch are not connected via bluetooth. I copied the following settings:
Under the watch Settings/Connections:
Bluetooth: Desactivado
Mobile Networks/Mobile Networks: Always on
Mobile Networks/Mobile Data: On
Mobile Networks/Data Roaming: On
Mobile Networks/Network Mode: LTE/3G (auto connect)
Wifi: desactivado
NFC: Off
Let's see what this does. I just did it, its 12:16pm and I am at 86%. Let's see what happens by the time I go to bed.
- magenta6238774Transmission Trainee
Same here, the update did not help getting duplicate messages when switching from BT connection between the watch and phone to standalone.
I am very interested to hear if this problem exists on the AT&T or Verizon systems, or if it is specific to T-Mobile/DIGITS.
- magenta6596678Roaming Rookie
The latest update didnt appear to do anything to help duplicate messages. It seems to be just as bad as it was previously.
- tmo_amandaBandwidth Buff
I totally understand, @antuus!
For everyone else, I received a reply back that Samsung is going to need to take a deeper dive into this. They also wanted to know if the latest update made any other improvements to the duplicate messages being received.
- antuusNetwork Novice
I returned my device yesterday. Couldn't risk being the guy that knew the was a problem but waited too long to do anything about it. Hope you guys figure it out.
- tmo_amandaBandwidth Buff
Just wanted to send an update your way that I still don't have any news. However, I requested another update today. I'm sorry for the delay but please know I'm doing my best to get you answers.
- tmo_mike_cModerador
Hola there!
I know Amanda's still working on this one for you so we'll keep this thread open.
- tmo_amandaBandwidth Buff
Hey Everyone! I should hear something back tomorrow and will update you right away.
- antuusNetwork Novice
Same here. Get a backlog of texts to my watch when I go out of range of my phone. Didn't have this issue with Att's watch pairing.
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