Forum Discussion
Galaxy Watch LTE duplicate messages
As the title says I am getting duplicate messages to my galaxy watch. When im connected to bluetooth everything works fine, texts sync properly when read on one device. However whenever i disconnect from my phone and switch to LTE i get every text ever all pver again. Literally 1000's. You would think the solution would be to leave lte on all the time? Wrong. When i leave lte on all the time then my watch and phone dont sync! If i read the text on my watch it wont update ththe phone anand vice versa. The point of the watch is to be able for the phone and watch to sync AND to leave your phone behind. Ive read dozens of users experienceing the same problem whats the fix tmoble? Ps this isnt an issue with the apple watch lte
@dupsla y @magenta6238774 , thank you both! I sent a PM your way which should be in your bandeja_de_entrada. I also agree about the latest update which is something I'll include in feedback because I do think @magenta6898941 has a great point.
@dupsla, YAY! Good news! 😊 I'm happy to read that everything is looking up with your watch! Thank you for the update.
Thank you for that detailed info, @magenta6238774! Let me send that to my Samsung team to see what other suggestions they have. I may say this a million times in this thread but I truly do appreciate you taking the time to try each different configuration then getting back to me with the outcome.
Sorry Amanda, I spoke too soon! All the messages from the last 3 days came thru about an hour ago when I walked out in my back yard. Weird thing is it had disconnected numerous times in the last few days. Why it chose tonight I have no idea.
Oh nooooo!! Let me update the people I'm working with and let them know that the steps I provided didn't work.
Just wanted to give a quick update that I'm still waiting back on a different solution/work around. As soon as I hear back, I'll be sure to update the thread.
Has there been any update to this? My watch is still doing this and it essentially makes the LTE function useless as anytime i disconnect from bluetooth the next 20 minutes are spent receiving old texts.. i took my dog for a walk and the entire time we were out my watch was vibrating.. I dont want to have to turn off notifications b/c that defeats the purpose.
Just a one-user warning story, don't update the watch software. I got a notification this past weekend that one was available, so am now on R815USQU1BRJ3. On LTE, battery drain has dramatically gone up. Starting from a full battery at 8AM, I used to have about 50% at 7PM. Past two days, the battery ran out of power around 6PM.
T mobile ended up warranty replacing my watch. I just recieved the new one yesterday. They called in the Samsung rep to help set it up. So far so good. He has me testing the battery with the new settings. LTE is always on and it does work but the battery drain on the first one was with in 3 hours dead. So I am testing this one. Another problem I was having was a couple people in my contacts, their number was coming thru as the digits number. That happened a couple times last night but has corrected itself as of now. Anyways I can go over the settings if you like for the message problem how he set it up, but keep in mind I do not know how the battery life will be. I'm hoping for at least 14 hours. Also this one updated the software this morning with the newest version.
Hola Dupsla-
Great to hear the new one is working well! I would very much appreciate your insight into the settings I'm using:
Under the watch Settings/Connections:
Bluetooth: Desactivado
Mobile Networks/Mobile Networks: Always on
Mobile Networks/Mobile Data: On
Mobile Networks/Data Roaming: On
Mobile Networks/Network Mode: LTE/3G (auto connect)
Wifi: desactivado
NFC: Off
My understanding is that this would keep the watch on LTE - no bluetooth of Wi-fi connection, but communication with my phone through the Samsung account. This setup was the best before the update, providing decent battery life, no duplicate/past messages coming in when switching to LTE-only, and only a few quirks.
This morning, I re-toggled all the settings listed above (turned them to their other states and back) and am getting better battery life today (5 hrs and battery at 70%) so things are looking better.
Many thanks for any insight you can offer!
It would be great if it know when it is paired with a phone and any messages batched while that pairing is in place do not go through. That would solve the duplicates. Or just somehow allow them to arrive instantaneously instead of 1 at a time. Anything is better than what is is because as mentioned above, turning on always on LTE DOES appear to solve the problem, but it also reduces the battery life to a level that is not acceptable. My watch lasts 3 days with LTE set to auto and less than 16 hours with it always on.
There MUST be a work around. Please let us know if you are still actively looking into this or not.
Still having this problem ! Happening on my watch as well as my wifes. Once disconnected from bluetooth and transfered to the mobile network, we are getting 80+ text that we have already received. Tmobile tonight said the update released on Oct. 19th should have fixed the issue but it did not.
