Forum Discussion

nicholef5's avatar
nicholef5
Network Novice
Hace 4 años

Group Text coming in as individual messages

I have a Galaxy S9+ and am using the Samsung Message app. We switched to T-Mobile last week. Whenever I am part of a group text and someone has an iPhone, the messages are all coming to me individually and I cannot tell that I am part of a group message. This is very bothersome. I have checked all settings but do not know what to do. Any thoughts?

  • syaoran's avatar
    syaoran
    Transmission Titan

    Is your version of Samsung Messages up to date?  I have active group messages in Samsung Messages that always come into one message with multiple recipients.  If I switch to Google Messages or Pulse SMS, it works the same.  I am using an S23 Ultra.

  • dig through your texting app settings and double check anything mentioning MMS, group texts or chat features.

  • syaoran's avatar
    syaoran
    Transmission Titan

    The camera update for the S23 Ultra's went out this morning also, just in case anyone was wondering. 

    Samsung Messages, at least for the S23 Ultra, doesn't have an option to split MMS.  I have tried messaging in a few of the groups I have this morning as well as a newly created group today, just to test it.  Everything seems to be working as intended, but apps can vary by devices slightly.  Check the Galaxy Store for updates as well.  Sometimes the version of the app in the Galaxy Store is different than the Play Store version.

  • is it every response from everyone in that group text or mainly when one of however many are in that group text answers?

  • I have the same issue, I was trying to figure out if it was my phone or T-Mobile. Everytime I do group messages most of them go to individual messages and I have to download them, which causes me to miss many messages in the conversation. It makes me so mad and I've been ready to switch carriers. I have the Samsung Galaxy S21 ultra, I have reviewed all the replies for ideas but none are on my phone to try. It's not every response, only some of them, and it doesn't even matter how long the message is.