How to email MMS to phone?

fireguy_6364 wrote:

then that would be an issue with Hotmail and not so much TMO. if it were every email out there then sure..TMO issue..but seeing as how one works fine but the other doesnt points at whom the issue lies with.

 

carriers dont adjust to apps..the apps get adjusted to the carrier.

There is *definitely* an issue with T-Mobile where it comes to ‘tmomail.net’, @fireguy_6364 . I have been using this service to receive "on call" alerts for work issues for years. A couple of years ago, the reliability of tmomail.net messages started decreasing. At the time, I had a discussion with a VP of T-Mobile who works with the 'tmomail.net' product: it seems they've been having massive issues with SPAM, so they've tightened their SPAM rules more and more over the years.

I have periodically changed my alert message format, as well as the email provider with which I send the messages. Upon analyzing the failure messages I receive (in my junk mailbox hours after the message was sent), I usually can fix the issue (ie, ensure the message headers contain minimal SPAM signals). However, in the last few months, the messages have been failing with "server temporarily unavailable AUP#MSRT".

AUP stands for Acceptable Use Policy, which suggests my messages are once again being marked as SPAM by T-Mobile's services. Further, the failure messages are coming from 'tmo-west.mx.a.cloudfilter.net' - which is the company T-Mobile uses for SPAM filtering.

I use this service for a week every month, during which I am on call for work support. Work emails the messages to my mail account - usually a few messages per week from work, and one test message per day from myself to ensure my tmomail is working - so it's not a ton of messages. I use an app I wrote to send the 'tmomail.net' message from my current email account such that it is not "forwarded" (which is a SPAM signal) - it is a brand new message sent specifically from that account. AND, it's single messages, coming from my own mail account to my own phone - I'm not doing "business" or "mass marketing email" or anything of that genre. Yet, still...

As for mail services, I went from a couple of generic email services, to gmail, then to iCloud when gmail started getting blocked. All of them worked for a short time, after which 'cloudfilter' started blocking the messages. As I noted, the messages I get from iCloud account now say either the above, or occasionally that cloudfilter refused to talk with iCloud.com. And the failures are ALWAYS from 'tmo'-something at cloudfilter - so it’s definitely T-Mobile causing the problem.

tingfona wrote:

With reference to wharriso message above, I just sent a test message from my swbell.net Email which goes via yahoo and it got through.  My security system zooms in on the "person" it detects and the attached images are generally less than 100 Kbytes.  Most MMS providers seem to limit messages to about 1 Mbyte and generally a text without the MMS arrives telling you it was "too big".

 

I suspect yahoo and hotmail and maybe outlook are being blocked.  swbell.net may be getting through because the domain name is different.

This basic functionality doesn't work.  I recently attempted to use the @tmomail.net address and I get the "Your message couldn't be delivered. Despite repeated attempts to contact the recipient's email system it didn't respond" error message.  These attempts were made with 30 character messages.  I suspect it could be a hardware issue since I've noticed many incompatibilities between other cell phone company's phones that have been brought over to TMobile.  Since some people's combination of phones, email providers and internet providers are working, the ATTEMPT was made by TMobile to make this work like it does with other providers.

Just tried it on my Google 6a (contract from Tmobile) and it works with my Gmail account but not with my Yahoo Mail (basic) account

this has been a problem for years, I used to use it all the time with YM and then it just suddenly stopped working, I never bothered to figure out what was going on with it but now I transfer more work between my desktop and my phone so I want to use it more often. Def works fine.

YM just doesn't get much respect in the ionosphere. Lucky that corporate email servers still take it.

I do not want to rely on Gmail because Google is too greedy. They want ALL my personal info and all my network traffic.

I have had a few clients over the past 10 years that used email-based apps and I had to use Gmail with them, also some other server-side apps that also worked with Gmail but not YM. Otherwise I would never use it. But no matter what you use they're going to try to lock you into it.

tingfona wrote:

I basically only have a cell phone so my security system can send MMS messages with an image when it detects a person.  It was totally reliable when I first got the phone but it has not been reliable for quite a while now.

 

like complaining about your first bitcoin wallet getting hacked and your coin stolen

when hackers find value in an internet-based service, they’re going to mine as much value out of it as they can

service providers have to defend their service or it will become known as a vector for hackers to attack public systems...a public threat…

and obviously YM has been around too long and it doesn’t enforce enough restrictions to avoid that

Or Tmobile is just financially in Googles’ pocket ;)

Hola, @cterrian‌!  I have to say, I'm not sure exactly why you'd see an error here.  I just tested by emailing myself from my gmail account - and I tried both my regular 10 digit number (ex: XXXXXXXXXX@tmomail.net) and by placing a 1 in front (ex: 1XXXXXXXXXX@tmomail.net) y ambos of them came through!  It looks like we did have a recent outage with this system, but it's been marked as resolved and it definitely just worked for me!

What email client are you using?  Have you tried with more than one email provider?  Also, if you haven't already, can you test with different content (maybe just a few words instead of a file)? 

- Marissa

Awesome!  Not sure whether that was a timing coincidence or the contact hanging on to old memories, but either way, I'm glad to hear it's working!  Often when we have users experiencing trouble with messaging, we'll ask them to delete the contact entry and replace it - so you had great instincts for first-run troubleshooting.  😊  Thank you for the update!

- Marissa

Hola Marissa,

I'm having issues with sending a plain text email to my mobile, is this functionality still working?
Please let me know

Gracias

I am having the same Error message (550) and using the same format.  My number was originally from Verizon.  Could that be affecting it?