Forum Discussion
How to email MMS to phone?
I'm new to T-Mobile, but I've Googled this question and read to use my phone number with @tmomail.net as the address to send to my phone.
Every time I try, it comes back with the 550 error.
What am I doing wrong?
I use Gmail. I was previously with AT&T, and created a contact called "My
Cell phone" with the email phonenumber@txt.att.net. This worked for years.
When I switched to T-Mobile, I changed the contact email to
phonenumber@tmomail.net.
This is where the problem started. Even though I changed the address, it
would not work. I've since deleted the contact and used
phonenumber@tmomail.net, and it works now. Thanks for the update.
Craig
- bdwalker4Network Novice
"I am having the same Error message (550) and using the same format. My number was originally from Verizon."
Ditto for me.
I found that when I include a subject line on the email message it fails.
I found that when I do NOT include a subject line on the email message, with exactly the same body of the email message, it works fine.
- frankvuongNetwork Novice
as of September 9, 2020, I still get the 550 error. Cannot email to my 1xxxxxxxxx or xxxxxxxxxx or +1xxxxxxxxxxx
I tried sending a text msg to my email@gmail.com, which went through. I then REPLIED from the email to the message from the phone. Instead of receiving the message that I typed in the email, I got the "Permanent Failture" msg in my phone.
so it’s still a one way love story.
- jackspmNetwork Novice
email to xxxxxxxxxx@tmomail.net works for me. However, only text goes through. Anyone knows how to email a picture to the phone? I did it by attaching the picture to the email. Perhaps the email need to be formatted in a special way? I have no problem emailing picture to my phone when I was with Verizon. Not working with T Mobile.
- sweetpeachBandwidth Buddy
How big was the picture? I tried with a 470K pic + a subject + words in the text & email and it worked perfectly. However, I did not use a "+" or a 1.
Perhaps, you have a setting that does not allow texts to contacts without phone numbers? Or a setting in contacts to not list contacts without phone numbers?
Also check your MMS settings; what do you have the size limit set to? I have mine set to warn me if it's too big.
- jackspmNetwork Novice
@sweetpeach Thanks for the quick reply. The file is about 400K. One thing that I did not mention is that I wasn't using an email client nor the web app to send the email. I was using a program which I developed for monitoring purposes. No problem with Verizon, but not working on T Mobile. Verizon uses 2 separate domains for SMS and MMS while T mobile uses just 1 domain for both. Perhaps I'm just missing a setting.
- sweetpeachBandwidth Buddy
That could be so. At one time Verizon was CDMA and Tmobile has always been GSM. They weren't compatible or you did not use to be able to BYOD from Verizon to Tmobile. There may be latent code that needs to change.
- cmaurandNetwork Novice
I, too, am having trouble. tmomail.net tells my mail server that my message was accepted allowed and sent. I get no text message. If I do the same from gmail, it works.
- c141heavenNetwork Novice
My messages sent to my [phonenumber]@tmomail.net come through, but only as a ‘new message available’, then it prompts me to “tap to download”.
Not sure where it goes when it downloads but it never shows in my messaging app.
- sirmcintyreNetwork Novice
I’m having the same issues I used to receive message alerts from Tradingview but they just stopped like 2 weeks ago.
- kgladNetwork Novice
i found i could email to tmobile text using gmail, but not hotmail.
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